Privacy Policy

Last updated: January 2025

1. Overview

At Dargo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered network storage device and related services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, and payment information when you place an order
• Device Information: Hardware specifications, software version, and basic usage statistics (only if you opt-in)
• Support Information: Communications with our customer support team

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and technical assistance
• Send important product updates and security notifications
• Improve our products and services (with your consent)

4. Data Storage and Security

Your personal data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. AI and Local Processing

Dargo's AI operates entirely offline on your device. Your files, documents, and personal data processed by the AI never leave your device and are not transmitted to our servers or any third parties.

6. Third-Party Services

We may use trusted third-party services for:

• Payment processing (payment information is handled securely by our payment processors)
• Shipping and fulfillment
• Customer support tools

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability (where applicable)

8. Cookies and Tracking

Our website uses minimal cookies for essential functionality only. We do not use tracking cookies or analytics that compromise your privacy.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@dargo.io