Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By purchasing, accessing, or using Dargo products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our products or services.
2. Product Description
Dargo is an AI-powered network storage device that provides offline artificial intelligence capabilities for file management, analysis, and interaction. The device operates entirely offline to ensure complete privacy and security.
3. Pre-Orders and Sales
When you place a pre-order:
- You are entering into a binding purchase agreement
- Payment is processed immediately upon order placement
- Estimated shipping dates are subject to change based on production schedules
- Full refunds are available until your device ships
- Early Bird pricing is limited to the specified number of units
4. Shipping and Delivery
We currently offer free shipping within the United States only. International shipping may be available in the future. Shipping times are estimates and may vary due to factors beyond our control.
5. Returns and Refunds
- 30-day money-back guarantee from date of delivery
- Full refund available for pre-orders until shipment
- Device must be returned in original condition with all accessories
- Customer is responsible for return shipping costs unless the return is due to our error
6. Warranty
Dargo devices come with a one-year limited warranty covering manufacturing defects. The warranty does not cover damage due to misuse, accidents, or normal wear and tear.
7. Software Updates
Early Bird and regular purchasers receive lifetime software updates at no additional cost. Updates may include new features, security patches, and performance improvements.
8. Privacy and Data
All AI processing occurs locally on your device. No personal data, files, or AI interactions are transmitted to our servers or any third parties. Your data remains completely private and secure.
9. Acceptable Use
You agree not to:
- Use the device for illegal activities
- Attempt to reverse engineer or modify the firmware
- Use the device in ways that could harm others or violate their rights
- Resell the device for commercial purposes without authorization
10. Limitation of Liability
Our liability is limited to the purchase price of the device. We are not liable for indirect, incidental, or consequential damages arising from use of the device.
11. Support
We provide email support for technical issues, questions, and troubleshooting. Support is available in English only at this time.
12. Intellectual Property
All software, firmware, and documentation are protected by copyright and other intellectual property laws. You receive a license to use the software, not ownership.
13. Modifications to Terms
We may update these terms from time to time. Significant changes will be communicated via email or through our website. Continued use of our products constitutes acceptance of updated terms.
14. Governing Law
These terms are governed by the laws of the United States and the state in which our company is incorporated.
15. Contact Information
For questions about these Terms of Service, please contact us at:
Email: legal@dargo.io
Support: support@dargo.io